Affinity+ Insight: Account Director – Paul Birch

FISco UK was seeking to include Managed IT Services (MITS) and Managed Print Services (MPS) into their offering to their extensive client base. After experiencing difficulties with their existing print solutions providers – ranging from poor management to lack cost transparency – FISco UK was on the lookout for a provider who could offer the best service with the most competitive price; with a solution that could be automated as much as possible.

Apogee’s customer-centric services made an Affinity+ Partnership a highly attractive prospect for FISco UK.

Hear from Account Director, Paul Birch, on the relationship between FISCO UK and Apogee.

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————————————————————- Contents of this video ————————————————————-

00:00 – Introduction

01:20 – Apogee’s Services

02:13 – What was FISco looking for?

03:28 – Service Excellence

04:44 – Outro


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